ESHOP PRODUCT CHANGES
You can change the products of your order*
within 30 days
from the date of receipt of your order, via the e-shop or via the Peristeri and THE MALL ATHENS store.
In the event that you wish to modify your order, you must follow the below steps:
STEP 1
You will make a new order via our eshop
www.coolclub.gr
You will select the products of your choice and place them in your online basket.
You will select as way of payment cash on delivery or bank account deposit if you wish to add additional item to your order.
We will remove any cash on delivery charges and delivery cost when your order gets invoiced.
Attention:You have to write down `ORDER CHANGE` in the field `add a comment for your order`. This is the only way to understand that thιs specific order concerns a change.
STEP 2
You have to visit an ELTA Courier agency and send us back the package that you want to return at our own charge, if this is your first order change.
When we get the package back and it goes through the necessary quality control, we will immediately send you your new order.
Our company cooperates with ELTA courier, and the orders are returned to the below address: Sp. Merkouri 21 and Oreon, 14452, Metamorfosi.
If you have any questions don’t hesitate to call us in the number: 2102814435.
We will be happy to serve you
*For hygiene and safety reasons, underwear cannot be returned. Thank you for your understanding.
For more info click here
